Discover our exquisite scents that set the tone for any occasion
Discover our exquisite scents that set the tone for any occasion
Welcome to our original family recipe for our wonderful candles. We have been making handcrafted candles for 9 years. We started out make very small batches and sold them at local farmers market and over the years we have thought about getting our amazing candles into every home. So, we decided on starting our website so we could sell to everyone in every state.
We utilize the best available candle components with 100% soy wax, with essential oils and or concentrated fragrance oils containing natural ingredients, and wicks utilizing innovative textiles. This winning formula ensures all of our candles burn clean while delivering the world's best fragrance to your home or business.
We currently offer 3 styles of our amazing candles. Our 1 wick glass gar and is 6oz. Our 2-wick country style glass gar. Each candle is 24oz of soy wax with two wicks for a smooth melt, nice wax pool and great throw that is perfect for larger-size size rooms. With a clean burn for up to 150 Hours. Our 3 wick candles come in a beautiful clear glass jar with silver lid. Each candle is 14oz with a pure white soy wax with three wicks for a smooth melt, nice wax pool and great throw that is perfect for mid to large size rooms. With a clean burn for up to 45 hours. We currently have 20 amazing scents to choose from. We use lead-free cotton wicks, and each candle is highly fragrant, the scent will last the life of the candle. We are also working on our spring and summer scents.
Many people have asked if we still make Artisan soap, and that answer is YES. We have a few wonderful scents available. please check out the Artisan Soap page.
M&J Candle Shop, we are a small local business, we take great pride in our craftsmanship. Every candle is hand-poured by myself in small batches to ensure that each one is of the highest quality. We use only the best, sustainable materials to create our candles.
Our candles come in a variety of unique scents, from floral and fruity to warm and spicy. Each scent is carefully crafted using essential oils and fragrance oils to provide a beautiful and long-lasting fragrance.
We believe that packaging is just as important as the product itself. That's why we take extra care to ensure that each candle is beautifully packaged and ready for gift-giving. Our packaging is also eco-friendly and recyclable.
We believe that getting your order is very important to you. We offer to ways to get your order, local pick up in our building's lobby and standard shipping. We use either USPS or FedEx. If placing an order as a gift we do offer gift wrapping for no charge. Please let us know by email if you would like it gift wrapped. We package each order in extra bubble wrap to take extra care to ensure that each candle is safe. Our packaging is also eco-friendly and recyclable.
All orders are shipped out with in 2 business days. **Please note some items may take longer to ship due to high holiday-seasonal demand. We do not ship on weekends. **
RETURNS & REFUNDS
For orders placed through our website, if you receive any damaged product, defective or wrong merchandise, please contact our Customer Service Department (within 25 days of receipt) first before returning the product. Email mjcandledesigns@gmail.com and include photos of damaged items, including the box. We may ask that products be returned.
If receiving wrong merchandise, will either refund or send correct merchandise for you.
Please note there are no exchanges/returns on gift with purchase products (free products).
REFUNDS - DAMAGED PRODUCTS (BROKEN/MELTED)
** Refunds will be issued for products that arrive broken to you and were damaged during transit and for any sale products at this time.
A refund will be processed for products that are damaged (broken or melted) while enroute to the shipping destination.
Please email mjcandledesigns@gmail.com to report any damages and include photos of damaged products/shipment, including a photo of the box if damaged within 25 days of receipt. Return of damaged products may be required.
Refunds may take up to 24 to 48 hours depending on the bank/credit card company.
We will accept a return of unused products:
WHAT CAN BE RETURNED?
Any Candle-made product (unused) can be returned. We will gladly accept any unused MJ Candle Designs brand product item-for-item within 25 days of the receipt of the product. If returned after 25 days, an online store credit may be issued (the store credit is valid for two years from the date issued).
EXCHANGES
There are no online exchanges. When returning an unused product for “exchange” if purchased online, a refund will be processed for you within 24 to 48 hours upon receipt (excludes weekends/holidays). If items are returned within 25 days of purchase, a refund will be processed. If returned after 25 days, an online store credit will be issued (the store credit is valid for two years from the date issued).
**Please note there are no exchanges on gift with purchase products (free products).
WHEN DO ITEMS NEED TO BE RETURNED BY?
Products may be returned within 15 days of being delivered.
Return shipping costs are the sole responsibility of the customer unless the item was shipped in error. MJ Candle Designs will ship correct merchandise at no cost to customer. No need to return incorrect or damaged item; please keep as our gift.
WHERE DO ITEMS NEED TO BE RETURNED TO?
Please pack your items properly (returned in original packaging if possible) and send to MJ Candle Designs – 1 Washington St, Dover NH, 03820.
CAN YOU REFUND/CREDIT MY ACCOUNT FOR RETURNS?
Yes, absolutely, we will refund/credit your account for purchases less shipping costs for online orders and include tax if applies. Refunds may take up to 24 to 48 hours after processing depending on your bank or credit card company.
REFUNDS - DAMAGED PRODUCTS (BROKEN/MELTED)
A refund will be processed for products that were damaged (broken or melted) while enroute to the shipping destination. Please email mjcandledesigns@gmail.com to report any damages and include photos of damaged products/shipment, including box if damaged. Return of damaged product (s) is not necessary. Refunds may take up to 24 to 48 hours depending on the bank/credit card company.
REFUNDS - PROMOTIONAL ITEMS
Return of promotional products, e.g. Buy 1 Get 1 50% off (the lesser value item will be refunded (prorated) when returning or if merchandise is refunded for other reason, e.g. broken in shipment). Full paid price will be refunded if both items are returned (unused).
Promotional Buy 1 Get 1 Free items (if returning 1 item when both items are same price, 50% of original priced item would be refunded). If returning or refunded, lesser value item is prorated.)
We may offer weekly/monthly/daily promotions, which are not valid on past purchases or previously shipped orders, no rainchecks or substitutions. We regret that price adjustments cannot be made on previously purchased and/or shipped orders or promotions that run during a certain time period, e.g. free gift with purchase. Promotions cannot be combined with other coupons, discounts or offers. Orders that have a discount or coupon or other discount/refund are not eligible for further price adjustments. Please note there are no exchanges on gift with purchase products (free products).
Military Discount (10%) can be applied to already on sale or promotional items unless specified. If a discount is unable to be applied at time of order due to a promotional site discount (cannot stack coupons/discounts), we will be happy to apply the military discount to orders of registered customers.
OUT OF STOCK ITEMS
We sincerely apologize if any items go out of stock and will process refunds for those items. In some cases, we will substitute and/or ask if another item is desired in place of out of stock item that is of the same value. Refunds are processed as quickly as possible (within one to two business days) on out of stock items and can take 24 to 48 hours to show in your statement depending on your bank/credit card company.
SPECIAL CANDLES (Offered Online Only)
** Temporarily not offered -
MJ Candle Designs reserves the right to prorate or refuse any returned item that is damaged, misused or unsellable or substitute a product if no proof of purchase.
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Dover, New Hampshire 03820, United States
Open today | 09:00 am – 06:00 pm |
Copyright © 2025 M&J Candle Shop - All Rights Reserved.
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